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Customers & AI · AI receptionist

Somebody called you today. You didn't pick up. They called the next business.

Our AI receptionist answers every call. Day, night, weekends. It takes the job details, books the appointment and sends you everything.

Get my planMore info by phone: +421 917 968 926

Priceon request

01AI receptionist

Never miss a customer who calls

You're on a job. You're with a client. It's Sunday evening and the office is closed. The phone rings anyway – and that customer doesn't leave a voicemail. They call the next company on the list.

Our AI receptionist answers 24/7. We teach it everything about your business – your services, prices, procedures and current promotions. Then it handles the calls a receptionist would.

02AI receptionist

Real calls, handled start to finish

  • Emergency, late at night

    Water leaking from under a toilet. The agent walks the caller through shutting off the main valve, logs the emergency and sets up a technician callback within 30 minutes.

    2:18

  • Unhappy customer, warranty claimFrench accent

    A past repair failed and damaged a cabinet. The agent apologises, confirms it's covered under warranty and logs it as a priority for a same-day callback from the owner.

    1:54

  • Law firm – divorce inquiry

    A caller asks about divorce – kids, property, custody. The agent explains how a consultation works, books it and tells the caller what documents to bring.

    2:03

  • Clinic – rhinoplasty consultation

    A caller asks about the procedure and costs. The agent answers, takes the medical history and books a morning consultation.

    2:14

  • Real estate – first-time buyerSpanish accent

    A caller wants to buy their first home. The agent recommends neighbourhoods, explains the process and sets up follow-up calls for pre-approval and viewings.

    2:45
These are staged demo calls. Real product, scripted callers. Recordings are in English.

03AI receptionist

What it handles

  • 01

    New customers

    It answers their questions, collects the details of the job and passes everything to you – so you call back ready to quote.

  • 02

    Existing customers

    It explains your process, gives updates and handles complaints calmly and by your rules.

  • 03

    Scheduling

    It can book meetings and appointments straight into your calendar when you want it to.

Every call comes with a recording and a summary. You see everything.

04AI receptionist

A week in which you didn't miss a single call

  • Tue · 9:14 PMNew customer – water heater leak, details collected, callback ready Answered
  • Wed · 12:40 PMExisting customer – asked about job status, got the update Answered
  • Fri · 6:55 PMComplaint – handled calmly, summary sent to you Answered
  • Sun · 8:02 AMNew customer – appointment booked for Monday Answered
Illustration – a week of calls you didn't miss

05AI receptionist

Three steps, no busywork on your side

  1. It learns your business

    Your services, prices, areas, hours. It only says what you teach it.

  2. It answers your phone

    Every call, or just the ones you miss – your choice.

  3. You get the job

    Job details in your inbox, appointment in your calendar.

06AI receptionist

One agent, the whole front desk

  • Answers 24/7, or only after hours – you decide.
  • Takes job details: what, where, when and how urgent.
  • Books appointments straight into your calendar.
  • Handles existing customers and complaints, not just new leads.
  • Answers your website chat too – same agent, typing instead of talking.

You pick the voice – accent, style and language. The agent sounds the way your customers expect, and it can run calls in other languages too.

07How pricing works

on request

Exact numbers before you commit to anything.

We are not VAT registered – prices shown are final.

  • One-time setup

    We build and tune your agent for your business.

  • Monthly retainer

    We watch the results and keep improving the agent as your business changes.

  • Call minutes

    You only pay for the minutes the agent spends on calls. When it's not talking, you pay nothing.

Good questions, honest answers

Good questions, honest answers

Will it sound like a robot?

Listen to the calls above. Then decide.

Will callers know they're talking to an AI?

It never pretends to be human. If a caller asks, it says straight out that it's an AI assistant – no tricks. And where the law requires saying it up front, it does.

What happens when it can't answer something?

It doesn't guess. It takes the caller's details and the question, tells them someone will get back to them and sends you everything. If you want, it can transfer urgent calls straight to you – your rules.

Can it work only outside business hours?

Yes. You choose: after hours only, weekends, when you don't pick up, or 24/7.

What does the AI receptionist cost?

Setup is custom, because we teach it your whole business before it takes a single call. You get an exact price once we've mapped what you need. The monthly cost after that depends mostly on call volume.

What if it says something wrong to a customer?

You see everything – every call comes with a recording and a summary. We test it on real scenarios before it goes live, watch it closely in the first weeks and fix anything fast.

Customers & AI

More in this group

Contact

What would this look like for your business?

Tell us what you do and where, or call us on +421 917 968 926. We'll send you a short plan – what the agent would handle and how it would work.

Prefer to talk first?

Book a short 20-minute call. We'll come prepared.

Pick a time
Operator
Black Peak Agency is a brand ofHalcyon Aegis s. r. o.Ulica Jozefa Adamca 9983/24, 917 01 Trnava, SlovakiaCompany ID (IČO) 57 886 041 · Tax ID (DIČ) 2123308121We are not VAT registered – prices shown are final.Commercial Register of the District Court Trnava, section Sro, file no. 64526/T

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